By visiting https://www.la-cour-des-saveurs.com, you agree that La Cour des Saveurs collects, processes and uses the personal information referred to as indicated below.
As part of its activities, La Cour des Saveurs provides its customers with an e-commerce service accessible from the website https://www.la-cour-des-saveurs.com
The purpose of this section is to explain the processing of personal data used in connection with the use of our services
The company LA COUR DES SAVEURS, in charge of treatment, undertakes to respect the provisions of the law n ° 78-17 of the modified January 6, 1978 relating to data processing, the files and the freedoms with regard to the treatment Automated Personal Data Collection and Regulation (EU) No 2016/679 of 27 April 2016 from its application on 25 May 2018.
In the forms for the collection of personal data on the site, the User is informed in particular: of the identity of the data controller, of his rights over the personal data, of the recipients, of the purpose of the processing and of the mandatory or optional nature of his answers.
1 WHO COLLECTS PERSONAL DATA?
2 WHAT ARE THE PURPOSES OF COLLECTING YOUR PERSONAL DATA?
3 TO WHOM DID YOUR DATA BE TRANSMITTED?
4 WHAT ARE MY RIGHTS AND HOW CAN I EXERCISE THEM FROM La Cour des Saveurs?
5 WHAT IS THE DATE OF MY DATA AFTER MY DEATH?
6 ARE CHILDREN ALLOWED TO USE La Cour des Saveurs?
7 HOW LONG WILL MY DATA BE PRESERVED?
8 WHAT SECURITY MEASURES ARE TAKEN TO PROTECT MY DATA?
8.1 General rules
8.2 Rules applicable to bank details and bank card
9 SHOULD I RECEIVE COMMERCIAL SOLICITATION?
9.1 Principles applicable to La Cour des Saveurs
9.2 Prospecting by email and sms
10.1 WHAT IS A COOKIE?
10.2 WHAT ARE THE REASONS FOR COOKIES, TAGS AND TRACERS?
10.3 HOW TO SET THE COOKIES, TAGS AND TRACERS DEPOSIT?
10.3.1 Setting up your browser software
10.3.2 Setting the operating system of your smartphone
11 WHAT IS THE DELEGATE FOR THE DATA PROTECTION OF La Cour des Saveurs
11.1 WHAT ARE I MISSIONS?
11.2 HOW TO CONTACT THE COMPUTER CORRESPONDENT AND FREEDOMS?
1) WHO COLLECTS PERSONAL DATA?
Any treatment of the personal information communicated to La Cour des Saveurs is carried out under the responsibility of La Cour des Saveurs sarl registered with the Register of Companies of Pontoise under the number B 440 709 913 whose registered office is located at 6, rue des Frères Rousse 95780 Roche Guyon. France
2) WHAT ARE THE PURPOSES OF COLLECTING YOUR PERSONAL DATA?
The company La Cour des Saveurs collects and stores personal data of its Users to carry out the following treatments:
- Customer account, shopping cart and order management
- Management of deliveries, order tracking and after-sales service
- Provision of sharing tools on social networks
- Collection of customer opinions on marketed products
- Display of targeted ads on the site and on social networks
- Fight against fraud when paying the order
- Measurement of site visits (mobile and desktop) and mobile applications
- Establishment of contest and advertising games
- Sharing information with business partners
La Cour des Saveurs considers that all the above treatments are necessary for the execution of the contract concluded between a Customer and La Cour des Saveurs.
3) WHO IS YOUR DATA TRANSMITTED TO?
Your data is sent to La Cour des Saveurs partners who can process the data on their behalf:
secure payment on the site (the popular bank Lorraine Champagne and Paypal)
the fight against fraud
shipping your orders (carriers)
Customization of the contents of the site
Collection of customer reviews
4) WHAT ARE MY RIGHTS AND HOW TO EXERCISE THEM FROM La Cour des Saveurs?
Any natural person using the service has the right to exercise his rights of access, rectification, opposition and deletion in the processing of his data in accordance with Articles 38 to 40 of the Law of 6 January 1978.
In application of the regulation 2016/679 of April 27, 2016, the natural person can exercise his right to the limitation of treatment, the erasure of his data and the portability from May 25, 2018.
These rights may be exercised with La Cour des Saveurs, which collected the personal data in the following manner:
By post, by writing to us at the following address:
Customer Service - 6, rue des Freres Rousse 95780 La Roche Guyon, indicating your last name, first name, address, email and if possible customer reference to accelerate the consideration of your request.
The Cour des Saveurs sends an answer within one month after the exercise of the right.
Electronically by logging on YOUR ACCOUNT on the homepage and then on MY PERSONAL DATA
In the event of an unsatisfactory response, the person concerned has the option of filing a complaint with the CNIL.
5) WHAT IS THE DATE OF MY DATA AFTER MY DEATH?
The User may provide guidelines for the retention, erasure and communication of his personal data after his death in accordance with Article 40-1 of Law 78-17 of 6 January 1978. These directives can be general or particular. The User can formulate his advance directives by sending an email to firstname.lastname@example.org
6) Are children allowed to use the Court of Flavors?
The Cour des Saveurs does not sell products that can be bought by children (people under 18). Products for children must be purchased by adults. If you are under 18 years old, you can only use La Cour des Saveurs with the participation of a parent or guardian.
7) HOW LONG HAS MY DATA BEEN PRESERVED?
The data will be kept for the duration of use of the services
The personal data of people who have been inactive for 3 years in our database are deleted and placed in a database of exclusions.
The Cour des Saveurs distinguishes members of the newsletter who have never made a purchase and its customers who have already made a purchase.
A separate retention period will be applied to the newsletter and the customers.
For newsletter subscribers, the starting point for the retention period is the registration date.
For customers, the starting point of the shelf life is the last purchase of it at La Cour des Saveurs.
For more information on the shelf life applied by La Cour des Saveurs. email@example.com or by phone at +336 03 48 79 98
8) WHAT SECURITY MEASURES ARE TAKEN TO PROTECT MY DATA?
As a controller, La Cour des Saveurs takes all the necessary precautions to preserve the security and confidentiality of the data, and in particular to prevent them from being distorted, damaged or unauthorized third parties having access to them.
In accordance with Article 35 of Law 78-17 of 6 January 1978, subcontractors undertake to respect the security and confidentiality of the data.
8-1) Rules applicable to bank details and bank card
1) Payment by credit card: the payment by credit card is made to the order but with the guarantee of refund in case of rupture or loss of the parcel.
All payments made online will be secured by the Banque Populaire de Lorraine Champagne. Only the latter will know your bank details (card number and expiry date). the payment is protected by the "3D secure" system which guarantees that the card can not be diverted by a third party.
2) Payment with paypal: whatever the way you use PayPal, security remains the priority of paypal. Your confidential information is stored on their secure servers. You never need to share them with sellers.
9) WILL I RECEIVE COMMERCIAL SOLICITATION?
9-1) Principles applicable to La Cour des Saveurs
The Cour des Saveurs uses your contact details to send you targeted advertisements, including email, post, sms or mobile notification.
In this context, La Cour des Saveurs undertakes to respect the rules applicable to each prospecting channel.
9-2) Prospecting by email and sms
The Cour des Saveurs complies with the rules enacted by Article L34-5 of the Post and Electronic Communications Code, which provides for the express preliminary collection of the User's consent to the sending of commercial prospecting by electronic means (e-mail or SMS).
Thus, when creating your account on the site, you are expressly asked for your consent: to receive the newsletter or opt-in (The opt-in is to obtain the agreement of the recipient advertising: if he did not say "yes", it's "no".)
When using our Service, information relating to the navigation of your terminal (computer, tablet, smartphone, etc.), may be recorded in "Cookies" files placed on your device, subject to the choices that you would have expressed about Cookies and that you can change at any time.
10-1) WHAT IS A COOKIE?
The HTTP cookie, which is currently the most used technology, is a small text file saved by the browser of your computer, tablet or smartphone and which allows to keep user data to facilitate navigation and allow certain features.
10-2) WHAT ARE THE REASONS FOR COOKIES, TAGS AND TRACERS?
Cookies that La Cour des Saveurs issues on the site allow us:
- to adapt the presentation of our Site according to the terminal used;
- to adapt the presentation of our Site according to the affinities of each user;
- to memorize information relating to a form that you have completed on our Site (registration or access to your account, service subscribed, contents of a shopping cart, etc.);
- to allow you to access reserved and personal areas of our Site, such as your account, through identifiers;
- to implement security measures, for example when you are asked to log back into your account after a certain period of time;
- share information with advertisers on other websites to offer you relevant advertising and in line with your interests. As such, we use advertising cookies.
10-3) HOW TO SET COOKIES, TAGS AND TRACERS DEPOSIT?
In accordance with Article 32II of Law 78-17, the company La Cour des Saveurs collects your prior consent to the deposit of advertising cookies, audience measurement and sharing to social networks.
You can make the choice at any time to express and modify your wishes in terms of cookies, by the means described below.
10-3-1) Setting up your navigation software
You can configure your browser software so that cookies are saved in your device or, conversely, they are rejected, either systematically or according to their issuer. You can also configure your browser so that the acceptance or rejection of cookies is offered to you punctually, before a cookie is likely to be registered in your device.
How to exercise your choices, depending on the browser you use?
For the management of cookies and your choices, the configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to change your wishes for cookies.
For Internet Explorer ™: http://windows.microsoft.com/en-US/windows-vista/Block-or-allow-cookies,
For Safari ™: http://docs.info.apple.com/article.html?path=Safari/3.0/en/9277.html,
For Chrome ™: http://support.google.com/chrome/bin/answer.py?hl=en&hlrm=en&answer=95647
For Firefox ™: http://support.mozilla.org/en/kb/Activate%20and%20d%C3%A9sactiver%20les%20cookies,
For Opera ™: http://help.opera.com/Windows/10.20/en/cookies.html
10-3-2) Setting the operating system of your smartphone
You have the possibility to control the deposit of cookies on your smartphone in the rules of the operating system.
On iOS: https://support.apple.com/en-us/HT201265
On Android: https://support.google.com/chrome/topic/3434352
11) WHAT IS THE DELEGATE FOR THE DATA PROTECTION OF La Cour des Saveurs
11-1) WHAT ARE ITS MISSIONS?
The role of the data protection officer appointed within La Cour des Saveurs is to ensure compliance with the regulations and rules described in this document. It ensures in particular to establish a register of the processing of personal data implemented in the company and to ensure the compliance of these with the regulations and changes. It answers users wishing to exercise their rights concerning the personal data collected by La Cour des Saveurs.
11-2) HOW TO CONTACT THE COMPUTER CORRESPONDENT AND FREEDOMS?
You can contact the data protection officer at contact@La-Cour-des-Saveurs.com or by phone at +33603487998
To better know your rights, go to the CNIL website: www.cnil.fr/en/complendre-vos-droits.